Pat Ritchings is Executive Vice President and Chief Strategy Officer at the Osborne Association. Pat joined Osborne in 1991, serving first as Director of Research and then as Associate Executive Director for Program Operations. In her current role, Ms. Ritchings directly oversees human resources, information technology, quality assurance, performance management, and corporate compliance. Before joining the staff of Osborne, Pat was Director of Population and Operations Research at the New York City Department of Correction. She has a Bachelor’s degree in Business Administration.