Pat Ritchings has been at the Osborne Association since 1991, serving first as Osborne’s Director of Research and then as Associate Executive Director for Program Operations before moving to her current position in 2008. In her current role, Ms. Ritchings acts as Osborne’s Corporate Compliance Officer and oversees human resources, information technology, quality assurance and performance management. Before joining the staff of Osborne, Pat was Director of Population and Operations Research at the New York City Department of Correction. She has a Bachelor’s degree in Business Administration.