The Osborne Association, Inc. is a non-profit criminal justice organization with its main office in the Bronx. For over 75 years, the Association has provided services to the accused, prisoners, ex-prisoners, and their families. The Osborne Association, Inc. and its subsidiary Osborne Treatment Services, Inc., operate programs and have offices in the Bronx, Brooklyn, Rikers Island and at many New York State Correctional Facilities.

Case Manager 
RIDE
(Full-Time / Brooklyn)

RESPONSIBILITIES:

Assess each client utilizing an “Initial Case Management Assessment Package” and prepares detailed progress notes summarizing the assessment in its entirety.  During the initial assessment if the Case Manager deems the referral program as indicated in the discharge plan inappropriate, a “Discharge Plan – Amendment Form” is completed and immediately submitted to the Program Director who will forward the new form to DOC.  Case Managers provide a full description to each participant of their scheduled destination as indicated in the referral form and the discharge plan from Rikers Island. Manages caseload list and follows up with clients through mentoring and counseling.  Addresses issues, challenges and success.  Responds to the needs of all clients and coordinates the delivery of personalized services.  Determine suitable resolution and appropriate referrals to community resources on an as need basis.  Establishes and maintains contacts with community based organizations. Examine all of the documentation in each file to ensure chart compliance. Document all client interactions in the form of a progress note via the Information Management Automated System (“IMA”). Tracks and meets with clients twice per month and ensures face-to-face documented case management interactions.  Verifies 30, 60 & 90-day case management interactions and aftercare site participation for each client assigned on caseload list.  Tracks participants to make certain that contractual goals are met according to specified projections.  Collects necessary placement and milestone verifications in accordance with contractual guidelines.

REQUIREMENTS:

Associate degree is required. Bachelors Degree in Social Work is strongly preferred; a comparable combination of experience and education may be considered, or the equivalent combination of education and experience. Two to four years of directly related work experience in a social service agency. Prior substance abuse counseling, case management and experience working with ex-offender population preferred. Nonprofit experience strongly preferred, with understanding of criminal justice environment. Excellent written and verbal communication.  Nonprofit experience preferred.  Excellent assessment and problem solving skills are necessary.
 

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary.

Substance Abuse Counselor
El Rio
(Full Time/Bronx)

Responsibilities: Assist clients in evaluating their use of drugs and recognizing abuse and gaining insight & motivation to resolve drug related problems; provide acupuncture (training available for strong candidate), individual & group counseling, client evaluation, education and treatment planning, etc. Screen potential clients for substance abuse and suitability for treatment.

Requirements: CASAC preferred; bilingual (Spanish) a strong plus; High School Diploma (Associate's Degree or Bachelor's Degree preferred) in social work, psychology, human services, or other relevant field (significant field experience may be substituted for the educational requirement in appropriate circumstances); strong writing and counseling skills with 2 years' relevant experience; experience with criminal justice and HIV/AIDS populations preferred; detox acupuncture certification helpful.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Development Associate for Individual Giving
Development
(Full Time / Bronx)

RESPONSIBILITIES:
The Development Associate for Individual Giving is responsible for managing a portfolio of individual donors, including cultivation of donors, special events, annual appeals, mailings and major gifts, in working to secure new contributions and increase current levels of giving. As part of a team, the Development Associate for Individual Giving will be responsible for meeting annual departmental revenue goals and will play a major role in the Osborne Association's efforts to secure individual gifts. He or she will demonstrate creativity and be instrumental in implementing a plan for the development and growth of the Major Gifts program within the Development Department. Build relationships with program staff and others to acquire the information needed to solicit gifts and build donor relationships effectively. Develop in-depth proposals, appeals and package giving opportunities to prospects. Collaborate with other development staff to strengthen major gifts strategies, enhance creative approaches to upgrading the Thomas Mott Osborne Society donors, and assist in prioritization of major gifts portfolio. Research and develop strategies for identification of new major gifts prospects. Create correspondence to board, donors and prospective donors to acknowledge and cultivate gifts; Manage donor reports and queries. Work with Director of Development to assist in execution of high-level major donor prospect cultivation events.
 
REQUIREMENTS:

Bachelors degree required, Advanced degree a significant plus.  Experience of 3 to 4 years in nonprofit development, at least 2 of which have been in direct solicitation. Familiarity with all aspects of fundraising principles and practices; knowledge of annual giving, direct mail and planned giving. Ability to work independently and particularly to formulate creative strategies for major gifts advancement. Campaign gift cultivation and solicitation experience. Excellent oral and written communication skills, including proofreading and attention to detail. Excellent interpersonal skills, including ability to communicate effectively and professionally with executive staff and board members and to build productive relationships with individual donor prospects. Commitment to goal attainment, high degree of initiative, and ability to motivate and engage high level volunteers and donors. . Excellent time management and prioritization skills. Word processing, spreadsheet and donor database skills.  MS Word and Excel required; Donor Perfect of Raiser’s Edge a plus.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Development Associate
Development
(Full Time / Bronx)

RESPONSIBILITIES:
Oversees and implements the development of branding and communications efforts, activities and strategies of the organization including printed and electronic materials, as well as public relations and media outreach.  Responsible for the production of all internal and external visual and written marketing literature including, but not limited to, brochures, newsletters, annual reports and the website content.  Coordinates the agency’s media relations, including print, radio and television, by fielding informational media calls and positioning the organization and its staff as industry leaders. Identifies media opportunities that raise Osborne’s visibility, drafts editorial responses and press releases resulting in positive agency news coverage.  Ensures stability of the agency’s messaging and maintains editorial and graphic standards consistent with Osborne’s image.  Strives to advance understanding of the needs of our clients and the field of criminal justice reform via fundraising and communications materials, including donor briefings, progress reports and other outputs.  Manages the website maintenance, content and enhancement including agency and program information.  Responds to routine requests for information from internal and external sources and / or refer requests to others.  Identify needs and opportunities to persuasively communicate the Osborne Association’s mission and programs to a variety of audiences.

REQUIREMENTS:

Bachelor’s Degree in Journalism, Communications, or related field.  Three to Five years of directly related professional experience with progressive responsibility.  Proven track record of story placement in media outlets and responding to media inquiries. Requires excellent oral and written communication skills and editing expertise; strong creative writing skills; strong project management skills; computer proficiency; knowledge of Dreamweaver or web design software; Knowledge of funding processes and of the criminal justice system is essential.  Must be a team player and able to work with staff across the organization.  Must be able to function effectively in a multi-task environment with an ability to work independently and be self-motivated.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Office Manager
Facilities
(Full Time / Bronx)

RESPONSIBILITIES:
Provides operational and administrative support to the maintenance and safety functions at all affiliate sites; manage the Bronx office as it relates to day-to-day facility and administration issues. Support the Director of Facility and Administration in the day-to-day operations of the Facility Department at all sites; troubleshoot day-to-day facility related issues on an ongoing basis. Review and process purchase orders in accordance with policies and procedures, in addition to ordering office supplies for all sites, and expediting agency purchase orders for equipment and stationery supplies in a centralized purchase order setting. File correspondence and other records in both alphabetical and chronological order as required. Perform basic research of pre-existing files both on and off site. Centralize and manage Osborne’s Iron Mountain account for off site file storage. Develop and maintain facilities department filing system; administer record retention, both on and off site for agency and ensure record retention is in compliance with agency guidelines. Assist Maintenance Coordinator in maintaining emergency preparedness by providing technical support during emergencies and fire drills. Maximizes maintenance effectiveness by providing back-up support and assistance to maintenance technicians; oversee housekeeping, grounds keeping and repair services as needed. Maintain authorized driver log.  Review, investigate and approve DMV summons, monitor vehicle registration expirations; track and renew agency parking permits as needed. Monitor and manage all agency service contracts of all office equipment and building-related services, and act as agency liaison to numerous vendors in the negotiation of equipment and service lease. Manage and distribute all general office supplies as needed; maintain equipment inventory for all sites. Plan, coordinate and follow through to completion of all office moves and staff relocation. Supervises the receptionist at 2 sites. Perform other duties as requested by Associate Executive Director.

 REQUIREMENTS:
Associate's degree in Public Administration or equivalent from two-year college or technical school is required, Bachelor’s Degree desirable.  Additional training in computer applications; office procedures; facilities management/building certificates and/or bookkeeping, is necessary. Two to four years of directly related work experience in a Facility Management/Maintenance with some supervisory and operational management desired. Strong organizational, oral and written communication skills and a demonstrated customer service orientation are necessary.  Ability to work independently and exercise good judgment.  Accurate typing (at least 45 wpm) on MS Word; knowledge of Excel; knowledge of bookkeeping a plus.  Ability to be flexible and work under pressure, frequently beyond routine work hours.  Ability to handle confidential fiscal materials in a discreet manner; the ability to communicate effectively with program directors, other non-fiscal staff and vendors.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Case Manager / Instructor
Fresh Start
(Full Time / Rikers Island & Brooklyn)

RESPONSIBILITIES: Provides outreach to potential clients and screens them for program enrollment. Orients clients to the program, describes program objectives and provides ongoing support and education to the client. Conducts client intakes, gathering medical, legal and psycho-social history and identifying specific client issues. Participates in the development of a treatment or service plan, working with clients and other affiliate staff to set goals for success. Actively supports and observes clients in program participation, documenting progress and providing ongoing feedback to maintain client self-awareness. Provides supportive counseling to clients using a cognitive-behavioral framework as well as problem-solving and goal-setting techniques. Conducts individual counseling sessions and facilitates support groups. Shares observations and assessments of individual clients with appropriate affiliate professionals. Manages caseload list and follows up with clients post-release through mentoring, counseling, service referral and activities. Addresses issues, challenges and successes. Responds to the needs of all clients and coordinates the delivery of personalized services. Determines suitable resolution and appropriate referrals to community resources. Establishes and maintains contacts with community based organizations.  Documents all client interactions in the form of a progress note via the Information Management Automated System (“IMA”).  Examine documentation in each file to ensure chart compliance.  Tracks and meets with clients to verify 30, 60, 90 & 180-day case management interactions and aftercare site participation for each client assigned on caseload list. Tracks participants to make certain that contractual goals are met according to specified projections. Collects necessary placement and milestone verifications in accordance with contractual guidelines.  Conducts fieldwork to meet with clients and/or aftercare site representatives.
 
REQUIREMENTS:
Associate’s Degree; Bachelor’s Degree in Criminal Justice, Social Work, Public Administration, Human Services preferred.  OR THE EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE. Two to four years of directly related work experience in a human service agency or association is preferred. Knowledge of or experience working in a jail or prison setting is necessary. Excellent assessment, interpersonal, treatment planning and problem resolution skills. Excellent written, verbal and administrative skills. Knowledge of the criminal justice system desirable.  Basic computer skills are required.  Able to obtain clearance to enter prisons and jails.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

IT Technician
IT
(Full Time / Bronx)

RESPONSIBILITIES:
Manages the organization’s computer related functions. Performs all responsibilities related to this critical support service. Maintains Office Technology and Telephone systems. Provides prompt communication and resolution of all voice, data, hardware and software related problems. Troubleshoots and determines what user is doing wrong and advises to correct action. Schedules necessary repair and upgrade appointments with respective vendors. Ensure the control, reliability, performance and security of all LANs/WANs. Sets up new network and E-mail accounts for all new employees. Researches and accesses available network technologies in relation to the organization’s current and future needs. Installs new applications and provides instruction and support to staff on using updated software to enhance organizational efficiency. Provides other general training and one-on-one support to Associate employees and clients to assist them in improving their computer knowledge and skill efficiency. Occasionally sets up and administers typing tests for clients. Liaises with outside consultants and hardware and software consultants to negotiate service or product contracts. Prepares and maintains documentation of network configurations and cabling layouts. Maintains all computer inventories. Ensures quality work standards by editing reports, documents, and letters and provides enhancements (graphics). Oversees computer equipment and office supplies and fills orders on an as needed basis.

 
REQUIREMENTS:
Associate in Network System Administration. Appropriate training in Computer Science and/or IT Diploma preferred. Two to five years of related experience in groups responsible for strategic planning and technical services for hardware/software maintenance. Experience in LAN/WAN environments. Ability to maintain a high-level of user trust and confidence in the technician’s knowledge of and concern for user’s business needs. Ability to travel locally using public transportation. Regularly required to move fingers, wrists, arms, legs, and feet in a repetitive manner as necessary to operate office equipment. Regularly required to lift up to of twenty-five pounds. Occasionally required to lift up to fifty pounds.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

How to apply: Persons interested in the position please send resume, cover letter and salary requirements to hr@osborneny.org and indicate IT Technician in subject line. EOE/AA employer.

Court Representative
El Rio
(Full Time / Bronx)

RESPONSIBILITIES:
Appears before the court to provide detailed information about clients’ participation and/or progress in the assigned treatment program. Conducts in-court and out-of-court assessments of potential El Rio clients and obtains and negotiates plea agreements.  Schedules intake appointments and keeps accurate client tracking records of program attendance and toxicology results.   Screens clients for program admission and conducts client intakes.  Provides attorneys and Parole/Probation Officers with a comprehensive client history summary, supplements information with a detailed outline of client’s participation, compliance and achievements in program. Appears in court to advocates on behalf of client. Provides crisis intervention during identified stress points. Provides supportive counseling to clients through individual counseling and group support. Documents services provided for client files as requested by supervisor. Evaluates and records client progress. Promotes outreach and communicates Osborne Association’s mission and programs a variety of sources. Responds to routine requests for information from internal and external sources according to established guidelines. Maintains rapport with clients and preserves client confidentiality. Prepares reports to document professional work processes as required.

 
REQUIREMENTS:

Bachelor’s Degree in Criminal Justice, Social Work, or Human Services is required or the equivalent combination of education and experience. Two to five years of progressively responsible professional experience in a legal environment. Non-profit experience is strongly preferred with understanding of criminal justice environment. Computer literacy. Excellent written and oral presentation skills are required. Objective listening skills with the ability to effectively arbitrate. Comprehensive knowledge of the criminal justice system and general social service practices.

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Case Manger
RIDE
(Full Time / Rikers Island & Brooklyn)

RESPONSIBILITIES:
Assess each client utilizing an “Initial Case Management Assessment Package” and prepares detailed progress notes summarizing the assessment in its entirety.  During the initial assessment if the Case Manager deems the referral program as indicated in the discharge plan inappropriate, a “Discharge Plan – Amendment Form” is completed and immediately submitted to the Program Director who will forward the new form to DOC.  Case Managers provide a full description to each participant of their scheduled destination as indicated in the referral form and the discharge plan from Rikers Island. Manages caseload list and follows up with clients through mentoring and counseling.  Addresses issues, challenges and success.  Responds to the needs of all clients and coordinates the delivery of personalized services.  Determine suitable resolution and appropriate referrals to community resources on an as need basis.  Establishes and maintains contacts with community based organizations.  Offer voice mail service to clients who do not have a telephone contact number.  The voicemail service is sponsored by The Coalition for the Homeless.  The purpose of the voice mail is to provide continuous telephone contact with clients for a period of 90 days.  Examine all of the documentation in each file to ensure chart compliance.  Document all client interactions in the form of a progress note via the Information Management Automated System (“IMA”).  Ensures that milestone confirmations are signed by an appropriate representative at each program destination. Tracks and meets with clients twice per month and ensures face-to-face documented case management interactions.  Verifies 30, 60 & 90-day case management interactions and aftercare site participation for each client assigned on caseload list.  Tracks participants to make certain that contractual goals are met according to specified projections.  Collects necessary placement and milestone verifications in accordance with contractual guidelines.  Prepares mass mailings and contacts clients regularly via telephone. Conducts fieldwork to meet with clients and/or aftercare site representatives.

 
REQUIREMENTS:
Associate degree is required. Bachelors Degree in Social Work is strongly preferred; a comparable combination of experience and education may be considered, or the equivalent combination of education and experience. Two to four years of directly related work experience in a social service agency. Prior substance abuse counseling, case management and experience working with ex-offender population preferred. Nonprofit experience strongly preferred, with understanding of criminal justice environment.   Excellent written and verbal communication.  Nonprofit experience preferred.  Excellent assessment and problem solving skills are necessary. 

Other Requirements: Regularly required to move fingers, wrist, arms, legs, and feet in a repetitive manner as necessary to operate office equipment.

Salary & Benefits: We offer a competitive salary and an excellent benefits package, including 4 weeks vacation.

Persons interested in applying should send a cover letter, salary requirements and resume to:

Human Resources
The Osborne Association, Inc.
809 Westchester Avenue
Bronx, NY 10455
hr@osborneny.org

Resumes and cover letters must be sent in MS Word format only.
Attachments not sent in this format will be deleted.

Please list the title of the position you are applying for in the subject line of your email.

NO PHONE CALLS

Due to the high volume of submissions we receive, we cannot acknowledge receipt.
If your resume is deemed appropriate for a particular position, you will be contacted.

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